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★ 4.3

The High-Velocity CRM. Built-in power dialer and email sequences for aggressive sales teams.

📅 Last updated: March 2026
A-
Feature Set
A-
Ease of Use
B
Price-to-Value
$49/mo
★ 4.3 · 180K+ users
Free trial available
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Close is a CRM built specifically for inside sales teams. Here's what makes it different from general-purpose CRMs.

The Philosophy

Close was built by salespeople for salespeople. The focus: eliminating data entry and maximizing time actually selling. Everything centers around communication—calls, emails, SMS—not just contact storage.

Key Features

Built-in Calling

Power dialer, call recording, and VoIP built directly into the CRM. No third-party phone integrations needed.

Email Sequences

Automated email sequences with personalization. Track opens, replies, and engagement without leaving the CRM.

SMS & Video

Send text messages and integrate video calling. Multi-channel outreach from one platform.

Activity-Centric View

Timeline shows all touchpoints—calls, emails, notes—in chronological order. Full context at a glance.

Limitations to Consider

  • Inside sales focus: Not ideal for field sales or complex enterprise deals
  • Marketing features: Limited compared to HubSpot's full marketing suite
  • Price point: Higher than basic CRMs—reflects the calling features
  • Customization: Less flexible than Salesforce for complex workflows

Pricing

Startup

$49/user/mo

Calling, email, pipeline

Professional

$99/user/mo

Power dialer, workflows

Enterprise

$139/user/mo

Custom objects, predict

Who Is This For?

Good Fit:

  • SDR/BDR teams doing high-volume outreach
  • Inside sales organizations
  • Teams wanting built-in calling

Probably Not For:

  • Field sales teams
  • Businesses needing full marketing automation
  • Simple contact management needs

The Bottom Line

Close excels for inside sales teams doing heavy phone and email outreach. The built-in communication tools eliminate context-switching and tool-stacking. For other use cases, consider HubSpot or Pipedrive.

Frequently Asked Questions

Q: Do I need a separate phone system?

No, Close replaces RingCentral/Aircall.

Q: Does it have a mobile app?

Yes, recently launched and solid.

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